Privacy Policy

Effective Date: [Jan 1 2022]

At Nexus Therapeutics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [Website URL] and use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us, as well as data we automatically gather as you interact with our website. This includes:

Personal Information

Contact Information: Name, email address, phone number, and postal address.

Health Information: Details related to your health, medical conditions, treatments, and other relevant information that you voluntarily provide when booking an appointment or communicating with our clinic.

Automatically Collected Information

Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience and collect information such as IP addresses, browser type, pages visited, and the time spent on our site.

Usage Data: We gather non-personal data such as your device type, operating system, and browser preferences to improve our website’s functionality and performance.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our physiotherapy services.
• To communicate with you regarding appointments, treatment plans, and any inquiries you may have.
• To send marketing communications, newsletters, and promotions related to our services. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.
• To improve our website’s functionality and ensure that it meets your needs.
• For advertising and promotional purposes, including personalized ads based on your interests.

3. Advertising and Third-Party Partners

We may work with third-party companies for the purpose of advertising and analytics, including targeted ads on other websites. These third parties may use cookies, web beacons, and other tracking technologies to collect and analyze data about your online activities. The information gathered may include your browsing behavior and interactions with advertisements.

Third-party partners may include:
Google Ads and other advertising networks.
Social Media Platforms like Facebook, Instagram, and others.

These companies may collect and use data to deliver more relevant advertisements to you. Please note that these companies are not affiliated with [Clinic Name], and we do not control how they collect or use your data.

You can manage your ad preferences through your browser settings or by visiting the opt-out pages of advertising networks such as Google Ads Opt-out.

4. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These precautions include physical, administrative, and technical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with the following entities in limited circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as website hosting, email communications, and appointment scheduling. These providers are obligated to protect your data and only use it for the purposes for which we’ve engaged them.

Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to protect the rights, property, or safety of Nexus Therapeutics, our patients, or the public.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Correct any inaccurate or incomplete personal information.

Deletion: Request that we delete your personal information, subject to legal and contractual obligations.

Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails or contacting us directly.

If you wish to exercise any of your rights, please contact us at info@nexus-therapeutics.ca.

7. SMS/ Email Policy

By agreeing to this policy, you agree to receive occasional informational, educational and promotional Email/SMS. Your contact information is strictly used for Nexus Therapeutics promotions and appointment reminders.

• By clicking agree you consent to receiving Email/SMS messages.
• Messages and Data rates may apply. Message frequency will vary.
• Reply Stop to Opt-out of Email/SMS
• Reply Help for Customer Care Contact Information.
• By clicking submit you acknowledge I have read and acknowledged the Privacy Policy.

8. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies are small data files stored on your device that help us analyze website traffic, understand user preferences, and provide a personalized experience.

You can adjust your browser settings to disable cookies or notify you when cookies are being used. However, disabling cookies may affect the functionality of certain features of our website.

9. Third-Party Links

Our website may contain links to other websites that are not operated or controlled by us. This Privacy Policy applies only to the information collected through Nexus Therapeutic’s website. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and indicating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nexus Therapeutics

#162, 10404 99 Ave, Fort Saskatchewan, AB, Canada

Phone No : 780 589 1100

Email Address : Info@nexus-therapeutics.ca