SERVICE FEES
Learn about our fees, payments options, and cancellation policy. Prices provided below are regular charges but can vary depending upon treatment requirements, promotions, and specialty services required.
Please feel free to contact us on 780-589-1100 if you have questions regarding fees and services. We will be happy to help you.
You can also book an appointment yourself by clicking the ‘Book Now’ button below
Rates
Physiotherapy Services
- Initial physiotherapy assessment: 110$
- Physiotherapy treatment: 85$
- Senior’s program treatment: 65$
- AISH physiotherapy treatment: 65$ (out of pocket)
- Extended physiotherapy treatment 1 hr: 100$
- Vestibular Assessment: 130$
- Vestibular Treatment :100$
- Concussion Assessment: 130$
- Concussion Treatment: 100$
Pelvic Floor Therapy:
- Pelvic Floor Therapy Assessment (Male/Female): 130$
- Pelvic Floor Therapy Treatment (Male/Female):100$
- HIFEM (Kegel) chair 1 session: 95$ ( 8 session package or 12 session package)
Massage Therapy:
- 30 mins massage: 65$
- 45 mins massage:85$
- 60 mins Massage: 105$
- 75 mins massage: 125$
- 90 mins massage: 155$
- 60 mins Prenatal Massage: 110$
- 75 mins Prenatal Massage: 130$
- 90 mins Prenatal Massage: 160$
- MVA 60 mins Massage: 115$
- MVA 90 mins Massage: 165$
- 60 mins Thai Oil Massage: 125$
- 90 mins Thai Oil Massage: 175$
- 120 mins Thai Oil Massage: 220$
- 60 mins Thai Dry Massage: 115$
- 90 mins Thai Dry Massage: 165$
- 120 mins Thai Dry Massage: 210$
- 60 mins Lymphatic Drainage Massage: 110$
- 60 mins Hot stone Massage: 115$
- 90 mins Hot Stone Massage: 165$
- 120 mins Hot Stone Massage: 215$
Payment Options
- Cash
- Debit / Credit: Visa/MasterCard
- Direct billing is available for:
- Extended health benefits through insurance companies.
- Motor vehicle insurance companies
- Veterans Affairs Canada
- Workers Compensation Board
- Short/Long term Disability
Insurance
Telus E-Claims
- BPA (Benefit Plan Administrators)
- Canada Life
- CCWU (Canadian Construction Workers Union)
- Chamber of Commerce Group Insurance Plan
- CINUP
- ClaimSecure
- Coughlin & Associates
- Cowan
- A. Townley
- Desjardins Insurance
- First Canadian
- GMS Carrier 49
- GMS Carrier 50
- Group Source
- Group Health
- Industrial Alliance
- Johnson Inc.
- Johnston Group
- La Capitale Financial Group
- Lina Local 183 & 506
- Manion
- Manulife Financial
- Maximum Benefit
- People Corporation
- RWAM Insurance Administrators
- TELUS AdjudiCare
- Union Benefits
- UV Insurance
Sunlife Financial
Claims Exchange
Provider Connect
- Green Shield Canada
- SSQ Insurance
- Medic Construction
- Empire Life
Alberta Blue Cross/Alberta school Employee Benefit Plan
Veterans Affairs/ RCMP
Billing & Payment Policy
Direct Billing Option (Credit Card on File Required)
Direct Insurance Billing: To use this service, you must keep a valid credit card securely on file in our encrypted payment system.
Outstanding Balances:
- If your insurance plan does not cover the full amount of your treatment, the remaining balance will be charged automatically to your credit card on file. This will also include cancellation /no show fees, report /medical letter fees,
- You will receive an email notification of any balance owing prior to the charge being processed.
Self-Payment Option (No Credit Card on File)
Pay Upfront: If you choose not to keep a credit card on file, you must pay the full treatment fee upfront at the time of your appointment.
Submit Your Own Claim:
- You will receive an official receipt to submit to your insurance provider for reimbursement directly. Nexus Therapeutics will not coordinate insurance submissions on your behalf under this option.
- You remain fully responsible for any charges incurred including cancellation or no show charges or report generation /medical letter etc according to the clinic policy & norms
Overdue Accounts and Payment Responsibility
- Any unpaid balances after written or email notice for 30 – 60 days grace period will be forwarded to our Collections Department.
- Additional reporting cost and late fee cost may be added to your balance.
Cancellation Policy
No-Show & Late Cancellation Charges:
- A valid credit card is also required to secure your appointment slot.
- Missed appointments or cancellations with less than 24 hours notice will be subject to 50% fee and no-show will result into 100% fee.
- This fee will be charged to your credit card on file with notification via email.
Respect for Therapist Time: Please be mindful that your appointment time is reserved exclusively for you. Missed or late-cancelled appointments limit our ability to help other clients in need.
Note : MVA and WCB clients will be responsible to track their number of approved visits and any visits not covered by insurance will be responsibility of client.
By booking or attending an appointment, you acknowledge that you have read, understood, and agreed to this Billing & Payment Policy.
SERVICE FEES
Please feel free to contact us on 780-589-1100 if you have questions regarding fees and services. We will be happy to help you.
Rates
Physiotherapy Services
- Physiotherapy assessment – $100
- Physiotherapy treatment – $80
- Vestibular assessment – $120
- Vestibular treatment – $90
- Pelvic health assessment – $130
- Pelvic health treatment – $90
- Concussion assessment – $120
- Concussion treatment – $90
Massage therapy services by registered massage therapist
- 30 mins Massage- 65$
- 45 mins Massage- 80$
- 60 mins Massage-100$
- 75 mins Massage- 125$
- 90 mins Massage- 150$
- 30 mins TMJ Massage- 65$
- 60 mins TMJ Massage- 100$
- 75 mins Hot stone Massage- 125$
- 60 mins Cupping Massage – 110$
Massage therapy services by student massage therapist: (This service is ineligible for extended health benefits)
- 30 mins massage therapy – $30
- 60 mins massage therapy – $50
- 90 mins massage therapy – $70
Payment Options
Physiotherapy Services
- Cash
- Debit / Credit: Visa/MasterCard
- Direct billing is available for:
- Extended health benefits through insurance companies.
- Motor vehicle insurance companies
- Veterans Affairs Canada
- Workers Compensation Board
- Short/Long term Disability
Insurance
Telus E-Claims
- BPA (Benefit Plan Administrators)
- Canada Life
- CCWU (Canadian Construction Workers Union)
- Chamber of Commerce Group Insurance Plan
- CINUP
- ClaimSecure
- Coughlin & Associates
- Cowan
- A. Townley
- Desjardins Insurance
- First Canadian
- GMS Carrier 49
- GMS Carrier 50
- Group Source
- Group Health
- Industrial Alliance
- Johnson Inc.
- Johnston Group
- La Capitale Financial Group
- Lina Local 183 & 506
- Manion
- Manulife Financial
- Maximum Benefit
- People Corporation
- RWAM Insurance Administrators
- TELUS AdjudiCare
- Union Benefits
- UV Insurance
Sunlife Financial
Claims Exchange
Provider Connect
- Green Shield Canada
- SSQ Insurance
- Medic Construction
- Empire Life
Alberta Blue Cross/Alberta school Employee Benefit Plan
Veterans Affairs/ RCMP
Cancellation Policy:
- No show: Full charge
- Less than 24-hour notice: 50 % of visits. No charge if the appointment is rescheduled in the following 10 days
- More than 24-hour notice: No charge
